What GoHighLevel does
GoHighLevel (also called HighLevel) helps your Medspa:
đŹ Send mass messages - Email or text your leads in bulk to boost engagement
đ Capture leads automatically -Syncs with your Meta (Facebook/Instagram) ads to track and organize new contacts.
đ Automate follow-ups - Moxie will send win-back campaigns, promotional texts, or nurture sequences without manual effort from you.
đ Track lead activity - See where each lead is in your funnel and take action from one dashboard.
How to log in
Go to HighLevel
Username: Your business email
Password: Moxie123!
Use the "Forgot Password" option if your login doesnât work.
âď¸ Reset the password after your first login
đĄ Tip: Download the HighLevel mobile app and turn on notifications to respond faster.
Key areas to focus on
Opportunities: Tracks new leadsâfollow up until they book or opt out
Conversations: Manage all texts, emails, and social DMs in one inbox
Contacts: View and search all leads or clients
How leads enter GoHighLevel
Meta Ads: Leads from Facebook and Instagram are tagged by campaign (e.g., Dysport, Tox)
MoxieSuite Appointments: Client info syncs automatically
Facebook/Instagram DMs: Conversations flow into your inbox
Daily habits for success
Check the Conversations tab regularlyârespond within 1 hour when possible
Follow up on new leads in the Opportunities tab
Take notes and set reminders for each contact
Managing leads effectively
Use the Opportunities tab to track lead progress
Follow up fastâresponse time affects conversion rate
Keep notes and reminders to stay organized
Common pitfalls to avoid
Ignore scam messages
Facebook/Instagram will never send warnings via DMs. Donât click suspicious links.
Donât delay follow-ups
Waiting too long lowers your chances of booking the lead.
Stay consistent
Most leads need multiple exposures before taking actionâkeep showing up.
And thatâs it! With GoHighLevel and Moxie working together, youâve got a powerful system to turn clicks into clients.