Set up your password from the invitation email your practice sends when they add you as a team member, then log in to Moxie Suite. Use this article for your first login, for logging in with a password you already have, or for resetting a password you don’t remember.
Set up your password for the first time
When your practice adds you as a team member, Moxie Suite sends you an invitation email to the address they entered. Set up your password from that email:
1. Search your inbox for an email called Welcome to Moxie! Check your spam or junk folder too.
2. In the email, select Set up your password.
3. Create your password, then log in to Moxie Suite.
✏️ Note - If you can’t find the email, ask your Provider Owner, or whoever manages team members at your practice, to resend it. See Resend the password setup email.
Log in with your email and password
1. Click this link to access the Moxie Suite login page.
2. Enter your email, then select Continue.
3. Enter your password, then select Log in.
✏️ Note - If two-step verification (2FA) isn’t set up yet on your account, Moxie Suite prompts you to set it up the first time you log in. If it’s already set up, enter the code sent to your phone or shown in your authenticator app. See How do I enable two-step verification on my account?
Reset a forgotten password
Reset your password from the login screen when you don’t remember it:
1. Go to https://app.joinmoxie.com.
2. Enter your email, then select Continue.
3. Select Forgot password? above the password field.
4. Select Reset your password.
5. Open the password reset email, then copy the code it contains.
6. Paste the code into Moxie Suite.
7. Enter your new password in both fields, then select Reset Password.
✏️ Note - Enter the 2FA code sent to your phone or shown in your authenticator app to finish resetting your password.
After you select Log in, or finish resetting your password, Moxie Suite takes you to your schedule page.
FAQs
What if I have more than one Moxie Suite login?
If you work at more than one practice, log in with the email for the location you'll be working at. Each login has its own password and two-step verification setup.
What if my password still isn’t accepted after I reset it?
Confirm you entered the same new password in both fields, and that two-step verification, if turned on, received the correct code. If the problem continues, see Can’t log in to Moxie Suite.
Can I log in from outside the United States?
Moxie Suite blocks logins from outside the United States by default. See How can I access Moxie Suite from outside the US?
Loom video
Watch the video below on how to log in to your account: