Overview
The Moxie Support Fee is a $300 monthly charge Moxie collects for managing your medspa's Professional Corporation (PC) in California, North Carolina, or Illinois. Moxie charges this fee any time it manages your PC, whether or not it also manages your medical director (MD) oversight payments.
Why this matters
If Moxie manages your PC but you work with an external MD whose payments you manage directly, you still pay the Moxie Support Fee. Knowing this helps you understand every line on your monthly bill, not just the MD oversight portion.
How it works
Whether Moxie manages your PC determines if you pay the fee. Whether Moxie also manages your MD's payments determines how the fee appears on your bill:
Your MD payment setup | Moxie Support Fee | MD oversight fee |
Moxie manages your MD's payments | $300/month, included in your monthly rate | $950/month (standard services) or $1,350/month (advanced services), which includes the Support Fee |
You manage your MD's payments directly (external MD) | $300/month, billed as a separate charge | Set directly between you and your MD |
✏️ Note — The Moxie Support Fee applies only if Moxie manages your PC. If your medspa manages its own PC, this fee does not apply, regardless of your MD payment setup.
What the fee covers
The Moxie Support Fee covers:
Professional corporation (PC) setup and ongoing management
Annual and ongoing compliance filings
Bookkeeping and tax coordination
PC banking and billing management
Software and payment infrastructure
Recordkeeping and administrative support
Common requests
Payment method change
Contact your Provider Success Manager (PSM) or email [email protected]. If your invoice is paid through autopay, any updates follow Stripe's secure
verification process.
Pause or hold request
If your MD oversight is temporarily paused, tell your MD and your PSM. Moxie confirms the applicable pause period and any billing adjustment before it takes effect.
Related articles
Related concept: How Moxie calculates MD fees
Related concept: Using your own medical director
Troubleshooting: MD billing FAQs